Help Center
Step-by-step guides for the SnapID Mark app and the Admin web app. Pick a topic to get started.
Getting started with SnapID Mark
Install the app, allow camera and location, take your first stamped photo and learn the difference between Personal and business workspaces.
Account and sign-in
Sign in with email, Google or Apple, create an account, reset your password, use guest mode and delete your SnapID Mark account.
Camera and stamp
What the stamp contains, trusted time, GPS location, the Details sheet, logos on photos and how capture works without a connection.
Verify a photo
Check a SnapID Mark photo with its SnapID code or QR, compare it with the file you received and understand the warnings on a photo.
Teams and attendance
Join a business with a code or invite link, invite members, the Owner, Admin and Member roles, and photo-based Clock in and Clock out.
Stamp templates, logos and custom fields
Pick or design stamp templates, share them with a TPL code, set required templates for your team, add logos per template or project and create custom fields.
Admin web app for businesses
Sign in at app.snapidmark.com, browse and filter team photos, export ZIP, Excel, PDF and timesheets, and update company info and settings.
Privacy and security
What SnapID Mark stores and where, who can see your photos, what the public verification page shows and why the app needs camera and location.