Camera and stamp

What the stamp contains, trusted time, GPS location, the Details sheet, logos on photos and how capture works without a connection.

Updated

Every photo taken with SnapID Mark gets a stamp at the moment of capture. The stamp is burned into the image, so it can’t be removed without leaving a trace, and the SnapID code on it lets anyone verify the photo.

The stamp and stamp templates

Depending on the template, the stamp can include:

  • The capture time and date, address, coordinates, weather and a mini map.
  • The SnapID code (format SNP-XXXX-XX) and a QR code that opens the verification page.
  • The company name (in a business workspace), a note, stickers (DONE, BEFORE, AFTER, CHECKED…), a signature, a logo and extra details.

The toolbar under the camera:

  • Template — pick a built-in template: Classic, Travel, Ledger, Minimal, Site report, Clock in/out, or one of your own. See Stamp templates.
  • Style — colour filter, frame (Border, Polaroid, Film), font, text colour and stamp opacity.
  • Details — the business’s Details sheet.
  • Note and Sign — add a note or a handwritten signature to the stamp.

In a business workspace the company sets the templates and style, so some options are locked. Address, weather and map need a connection; when they can’t be loaded, that line is hidden.

Time on the stamp

The time on the stamp is trusted network time, not the time set on your phone. The app syncs with the server when online and keeps counting with the phone’s internal clock, so changing the phone’s clock does not change the time on your photos, even offline.

  • Time verified — the time is correct according to the network.
  • Time not verified — the app couldn’t sync the time (for example after a restart or a long time without a connection). You can still take photos, but they are marked device time, not verified. Go online for a moment so the app can sync again.

In photo details, Network time · device clock ignored means the photo uses trusted time.

Location and GPS

  • The app uses your location only while the app is open, to print the address and coordinates on the stamp.
  • When GPS is weak, the camera shows Weak GPS · ±N m. Move to an open spot and wait a few seconds. If you shoot while accuracy is worse than 100 m, the photo gets a Low GPS accuracy warning.
  • Personal workspace: you can turn location off and still shoot; the location line is hidden.
  • Business workspace: precise location is required. On iPhone, check Settings › SnapID Mark › Location › Precise Location.
  • Mock-location apps: in Personal, photos are still allowed but the stamp says GPS unverified. In a business workspace the app blocks capture until you turn the mock-location app off.

What each warning means: Photo warnings.

Details

A business can create its own fields, such as Contract no., Work item or Order ID. You fill them in on the Details sheet (the Details button under the camera) and the values are printed on the stamp.

  1. Tap Details under the camera.
  2. Fill in the fields: text, number, select list, date or checkbox. Some fields come with a default value.
  3. Close the sheet and shoot. The app remembers the values per workspace and project for your next photos.

Good to know:

  • Required fields must be filled in before taking a normal photo; the app says Fill in the required details before shooting. Required fields never block Clock in / Clock out.
  • Some fields only appear for certain projects or sites.
  • Fields marked public show on the verification page, so anyone with the verification link can see them. Don’t put private information in those fields.

Admins create and edit fields in the Admin web app — see Custom fields.

  • Your own logo: open Style and choose Upload my logo. The logo must be a square PNG, JPG or SVG of up to 1 MB. This needs an account (not available in guest mode). Turn on Show logo on photos and adjust the opacity if you like.
  • Company logo: in a company workspace, the logo is set up by your admins per template or project; you don’t need to do anything. If the template sets its own logo position, the app says The current template sets its own logo position.

How admins pick the logo, position, size and opacity: Logos for templates and projects.

Taking photos offline

You can keep shooting without a connection. The app holds a batch of SnapID codes issued by the server, so every offline photo still gets a real code.

  1. Shoot as usual; the app shows Saved on device — the photo uploads when you are back online.
  2. The status bar shows how many photos are waiting, for example Offline · 3 waiting to upload. If Upload photos on Wi-Fi only is on, normal photos wait for Wi-Fi (clock-in/out photos still upload right away).
  3. When you are back online, photos upload in the background while the app is open.

Good to know:

  • A photo can only be verified after it has uploaded. Until then, the verification page says it is waiting for upload.
  • Don’t uninstall the app or sign out while photos are still waiting — they would be lost. The app warns you how many photos haven’t uploaded before you sign out.
  • If the app is closed right after a shot, the photo is recovered and stamped the next time you open the app.
  • When the phone is almost out of storage, runs out of offline codes, or the upload queue is full, the app pauses capture and explains why. Go online to upload your photos and get more codes.

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